Privacy Policy
Your privacy matters to us. Please read this Privacy Policy to understand how Neu Organics collects, uses and protects your personal information when you visit our website or purchase our products.
Information We Collect
When you use the Neu Organics website or place an order we may collect information such as your name, phone number, email address, shipping address and billing details. Payment information is handled through the payment methods or service providers available at checkout. We may also collect technical information such as browser type, device details, IP address and website usage data where applicable.
How We Use Your Information
We use the information we collect to process orders, arrange deliveries, provide customer support, respond to enquiries and improve our website and services. We may also use your contact details to send order updates and important service messages. Promotional messages may be sent where permitted by law and according to your communication preferences.
Payment Security
We aim to protect customer information during the payment process by using the payment options and service providers made available on our website. Your payment details may be processed by third-party payment providers under their own privacy and security practices. We do not claim to store or handle all payment information ourselves. Please review the relevant payment provider's terms when completing a transaction.
Sharing of Information
Neu Organics does not sell personal information as a business practice. We may share necessary information with trusted service providers such as payment processors, delivery partners, website hosting providers and technical support providers to operate our services. Information may also be disclosed when required by law or when necessary to protect our legal rights and prevent fraud.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functions, remember preferences and understand how visitors use our pages. Third-party tools may also use these technologies where enabled. You may be able to manage cookies through your browser settings or any cookie preference tool provided on our website. Disabling certain cookies may affect some website features.
Data Protection
We take reasonable steps to protect personal information against unauthorized access, loss, misuse or disclosure. However no method of storing or transmitting information online can be guaranteed to be completely secure. We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by applicable law.
Your Privacy Rights
Depending on applicable law you may have rights to request access to your personal information, correct inaccurate details, request deletion where permitted or withdraw consent for certain uses. You may also opt out of promotional communications by following the instructions in the message or contacting us. We may need to verify your identity before responding to a privacy request.
Third-Party Services and Links
Our website may use third-party services or contain links to external websites. These services may collect or process information under their own privacy policies. Neu Organics is not responsible for the privacy practices of external websites that we do not operate. We encourage you to review their policies before sharing personal information.
Children's Privacy
Our website is intended for people who can lawfully make purchases under applicable law. We do not knowingly collect personal information from children in circumstances where parental consent or other authorization is required. If you believe a child has provided personal information inappropriately please contact us so we can review the matter.
Changes to This Privacy Policy
Neu Organics may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any revised version will be published on this page. We encourage visitors to review this page periodically to stay informed about how their information is handled.
Contact Neu Organics
If you have questions or requests regarding this Privacy Policy or your personal information please visit the Neu Organics website and use the official contact details available there.
Neu Organics – Personal Hygiene Products and Washroom Hygiene Solutions